Terms and conditions

Terms and conditions of use

Payments & Credit cards

We accept Payment via Paypal, you can choose to pay in the most secure way with your Paypal account or with your credit card on the Paypal server.

All payment and credit card information is handled on a secure page by PayPal. We have no access to your credit card or financial information. We don’t know or store any kind of data about your payment, all the transaction are elaborated via paypal on their secure server. Check this link for more information: PayPal security information

Personal Information & Privacy

BuyGems respects personal information on its website. Your personal data like your name and your email address may be used temporarily to generate an email or process an order, your personal data will be saved on our archives only to complete the transaction order, you can request to be deleted by our customer list in any moment simply contacting us. On our website you can choose to subscribe our newsletter to receive emails from us, with our news, coupons, offer and promo code. We will never share your email or your personal data to anyone. You can unsubscribe to our newsletter with a simple click on the link included in every email sent.

Handling & Shipping

BuyGems offer a flat rate shipment, we ship our godies worldwide via Registered Airmail service trackable online that need a signature on delivery. Delivery time estimate in 10-14 working days, sometimes less sometimes more depend on destination country.

For US customers the package can be tracked on USPS website with the tracking code provvided by BuyGems after payment.

In the shipment price is included the handling fee.

Duo to high risk of fraud we reserve the option to exclude to ship to some countries.

Note: Import tax or duty is the buyer’s responsibility. Returns refused shipments because of such charges cannot be accepted. You may contact us if you require any special arrangements

Cookies

BuyGems can use browser cookies to enhance your visit and enable our online shopping cart, and give a nice shopping experience. Cookies must be enabled on your browser to access all the features of our site.

We use cookies as part of the Site to store your viewing preferences on the Site and, at your choosing, to store your login information so that once you have logged in you do not need to repeat the login process.

We also use session ID cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close your browser. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site will be limited.

We also may use pixel tags, and other similar technologies to improve our understanding of site traffic, visitor behavior, and response to promotional campaigns, as a supplement to our server logs and other methods of traffic and response measurement. Pixel tags are sometimes used in conjunction with small Javascript-based applications, which are also for the purpose of traffic measurement. We may also implement pixel tags provided by other companies, for the same purpose. The information we obtain in this manner enables us to customize the Site and to measure the overall effectiveness of the Site’s content, programming and other activities. BuyGems uses Google Analytics to measure site traffic, visitor behavior, and to improve delivery of services. To understand the information shared with Google, how it is processesed, and how you can control the information collected by Google on DZone, visit https://policies.google.com/technologies/partner-sites.

In addition to personal information, certain anonymous information about your visit is automatically captured when you visit the Site. This information includes the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site, occasional geographic data, and the Internet address of the Web site from which you linked directly to our site. We also may use your IP address to determine the organization that you are affiliated with. This anonymous information is used to help improve the Site, analyze trends, and administer the Site.

We may monitor your interactions with the Site, such as what pages you visit, what content you review, and what comments you make, and maintain this information with your Site profile.

You can delete cookies in any moment from your browser and all the information stored will be deleted.

On the Site you can also use cookies from third companies to help your navigation experience on our pages. Some of this company are Google, we use analytics for web stats information and adwords for promotions and adv, Facebook pixel for adv.